Use the shared mailbox as a help desk and make sure the questions are answered as fast as possible by the people responsible for the matter. Use it for the needs of your own company - create shared mailboxes for different departments in your company and provide employees with all the needed information and answers to their questions. People who have access to the shared mailbox will be able to see all the incoming emails, write replies and see replies written by others: no more forwarding back and forth - everything is stored in one Inbox. The shared Inbox gives you a possibility to work together and collaborate on tasks that do not need to be managed by one person.Ĭreate a shared mailbox and use it as a generic email address for customers to inquire additional information about your company, services, etc. Share Outlook and keep the collaboration efficient - no need to move or forward emails, contacts or calendars manually. Shared mailbox can be accessed and used by a group of people. Share responsibilities among departments or teams by using a shared mailbox. Get Office 365 and Share Outlook mailbox with your colleagues or team members. Create Outlook shared mailbox with Microsoft Office 365.
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